The Versature team provides an effective combination of superior customer service and comprehensive product knowledge to assist your business in optimizing its communications to better serve the needs of your customers. From a strategic provisioning process to regular account optimization audits by our dedicated Customer Success Managers and 24/7 Canadia-based technical support, Versature will work hand-in-hand with your business to ensure it gets the most value out of its VoIP phone solution.
Versature is proud to partner with Poly, a global leader in voice hardware, to provide clients with the best selection and combination of hardware to ensure enterprise-grade quality communications. Hardware arrives on-site pre-programmed by Versature technicians and ready to use, with little to no additional hardware required on-site. Versature is pleased to offer clients complimentary Polycom VVX250 phone rentals on 3 or 5 year contracts, eliminating the up-front charges usually associated with implementing a new phone system.
Through data and analytics functionality, your phone solution can have a strategic impact on your bottom line. Versature offers a suite of integrations with SaaS products and our own proprietary line of data analytics tools, Insights. Versature Insights organizes complex call data and metrics to improve decision-making, team performance, and operational efficiency.
"Versature has allowed us to focus on our core mandate - provide lifesaving training to healthcare professionals from all over Canada. We no longer worry about the state of our phone service. As we continue to expand our services to more facilities across Canada you can be sure that wherever we go, Versature will go.
We spend a lot of time on the phone and it’s an essential part of communication with our customers. Lane’s Insurance needed a phone service that was consistent, always available, and easy to use. Versature got us out of a bind and really stepped up to replace our existing solution quickly. The service is great, they really care about their customers and I’m really happy we chose Versature.
It’s so easy to add new employees to the setup, I just dial 6-1-1 from my phone and two days later another phone arrives at our office - ready to go. Our sales team also loves the Salesforce app. They’re able to make and log calls to clients all over the world at the click of a button.