Experience the Versature Difference

Versature is a customer-centric organization dedicated to providing the highest quality cloud-based business phone solutions to Canadian customers. The most common phrase we hear from our community is, “Versature, it just works.” Doing business with Versature is easy, and our customers can count on getting the highest level of support from ordering, onboarding and customer support being a single call (and only three digits) away. Experience the Versature Difference of Business Phone Systems. Evolved.

Industry Recognized & Respected

Versature is recognized for business excellence and as an employer of choice in the Canadian Telecommunications industry against the major telecom giants. We pride ourselves in our commitment to customer success and positive disruption of the telecommunications market by delivering unprecedented support, the highest quality products, and services and innovations beyond a business phone connection.

Versature Highlights

Founded in 2003, Versature is experiencing over 33% year over year growth with customers and partners across Canada

2016 – Received Canadian Telecommunications Employer of Choice

2015 – Received Best Ottawa Business Award

2015 – Released Salesforce CRM Connector CTI 2.0

2015 – Received Canadian Telecommunications Employer of Choice Award

2014 – Released Click to Call Browser Plugin 1.0

2014 – Released Salesforce CRM Connector CTI 

2013 – Received Ottawa’s Fastest Growing Companies Award

2012 – Received Small Business of the Year Award

Commitment to Customer Success

From the first phone call, organizations know they are dealing with a company who has a vested interest in their success. Versature has made a conscious investment in the highest quality of customer care, so our customers receive the guidance and assistance they need to be successful. From the initial customer needs assessment from one of our telecommunications and cloud technology experts to our onboarding program to our fully bilingual Canadian-based support team, our customers appreciate the Versature customer centric approach.

The TRUST Factor (Trust.Versature.com)

The Versature TRUST initiative, spearheaded by CEO Paul Emond, provides on-demand real-time public insight into current and historical system status. Telecommunications customers have been in the dark long enough and kept at arms length when it comes to the service they pay for and the businesses they trust to deliver them.  One of our core strengths and keys to maintaining strong trusted customer relationships is being open and transparent about uptime, downtime and any issues affecting our user base. Our proactive notifications and real-time updates on Trust.Versature.com are always up to date providing the latest information on our service levels.

Continued Growth

The company has evolved from deeply rooted customer-centric support, to on-premise PBX systems to offering the highest quality Business VoIP solutions. Versature has longevity on its side and impeccable business acumen as demonstrated by the 33% year over year growth of the company. Customers choose Versature because of our demonstrated track record, industry recognition, unprecedented support and reliability. Businesses know they can count on Versature to be the backbone of communications for their business for years to come.

Exclusive Focus on Cloud-Based Business Phone Solutions

Versature chooses to focus on delivering Business VoIP solutions, products and integrations to support the busy professional.  We are not distracted by a myriad of consumer offerings or unrelated business products. Our focus and core competency is to deliver the highest quality and most innovative VoIP products and services combined with unprecedented support that ensures our long-term customer success.

Connectors to Popular Business Services

Get more than just a dial tone. Not only does Versature offer access to our open API, but we have connectors to other popular business services and platforms including Salesforce, Klipfolio, Slack, and Google Chrome. Make your business phone solution work for you and gain rich insight by integrating your company’s call data with data from other operational systems. Learn more about our Integrations here.

Versature Gives Back

1% Equity, 1% Time, 1% Products

The fit between the Cloud and nonprofit sector is an easy one. Cloud Services allow these organizations to make use of cutting edge technologies while doing away with the huge capital costs and headaches associated with traditional, equipment-based approaches. IT budgets can be stretched and the nonprofit’s can remain goal-oriented and agile. Versature has achieved the 1-1-1 designation of corporate philanthropy. This means that we have pledged 1% of our equity, 1% of our time, and 1% of our services to charitable endeavors.

Sandra Schmirler Foundation

The core values of the Sandra Schmirler Foundation help describe what makes the Foundation a unique and special place. Respect, Integrity, Commitment, Compassion and Passion are core to the way we work to achieve the Foundation’s mission and aspirations. Versature is a proud supporter of the Sandra Schmirler Foundation and provides the phone service, setup and onsite support for their annual telethon.

Startup Canada

Startup Canada and Versature, Canada’s leading business VoIP phone provider, have partnered to help entrepreneurs across Canada find mentors, support and new opportunities to start and grow their companies at each of the seven stops on Startup Canada’s #EveryEntrepreneur Tour.

It is thanks to the support of companies like Versature that Startup Canada can connect entrepreneurs across Canada with the resources and networks needed to succeed,” said Canada CEO Victoria Lennox. “Whether it’s communications and technology training, solutions or advice, entrepreneurs need tailored information and tools that suits their startup and small business needs.”

Customers Trust Versature