Versature Solutions for Sales Enablement
Sales Enablement Solution FeaturesIn addition to core Versature functionality, Sales Enablement solutions leverage these key features.
Capture call activity and details into Salesforce.com in a single click to improve and increase data quality and provide additional insights for Salesforce accounts and contacts. Read more about our Salesforce integration here.
Ring multiple users in a team or business function unit to ensure no call goes unanswered.
Provide your callers with a toll-free number so they can connect to you without any cost to them.
Make digital recordings of your and your employees’ phone calls to aid in training, provide quality control, ensure compliance, and more. Easily access, stream, or download stored calls from your browser.
Distribute incoming calls into a call queue based on user selections, staff expertise, and availability.
Gain insight into call trends, volume, and areas for productivity improvement and individual call details using real-time call reports.
Voicemail messages are transcribed and delivered directly to your email inbox as a message so you can “read” your voicemail and listen to the .wav file attachments (also known as Visual Voicemail).