Licensed Medical Cannabis Producers

Versature is the business phone provider of choice for Canadian licensed producers who need a solution that can scale with them to meet growing demand.

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The Canadian Cannabis Industry is rapidly changing. Is your company equipped to provide a stellar customer experience as the company grows and scales to meet demand?

Versature has been an early supporter of licensed producers by providing cloud-based phone solution tailored to their rapidly growing businesses. Our low start-up costs allow your business to focus your hard-earned investment dollars on projects that matter, not dated and complicated phone hardware, service, or maintenance.

MORE THAN JUST A DIAL TONE

Scalable, flexible, cloud-based business phone solutions mean you and your customers get crystal-clear voice communications when and where you need them most. Combine an excellent caller experience with integrations into leading CRM systems, analytics platforms, and dashboard visualization tools, and your operation is well positioned to leverage call data to gain actionable business insights.

SCALABLE & FLEXIBLE

Versature has the most reliable business phone service, and as a result has great traction with Canadian licensed producers. We understand the business including providing the best features and functionality to support your:

  • front office
  • customer service team
  • executive management
  • medical outreach
  • shipping & fulfillment

New users can be added quickly and easily with pre-configured plug-and-play phones that arrive at your location ready to use, so your teams can keep up with rising demands as your company scales. Our licensed producer clients’ customer care teams rely on integrated click-to-dial functionality when calling doctors, clinics, and customers. This extension allows for instant dialing with a single click, increasing process efficiencies and eliminating misdials.

Auto Attendant and Digital Reception

A digital reception represents your business when you’re not available; Versature allows you to present your callers with an automated voice to help direct their call to the right person or department.

Call Queues

Distribute incoming calls into a call queue based on user selections, staff expertise, and availability.

Voicemail to Email and Scribe – Voicemail Transcriptions

Voicemail messages are transcribed and delivered directly to your email inbox as a message so you can “read” your voicemail and listen to the .wav file attachments (also known as Visual Voicemail).

Integrations

Versature has developed integrations with industry leading cloud-based systems, tools, and technologies to incorporate insights from call data into your day to day business workflows to improve the way your organization does business. Learn more about our integrations here.

Real-Time Analytics & Dashboards

Summary, detailed, and real-time call reports and dashboards provide insight into call volume trends, call handling processes, and call details for billing purposes.

Toll-Free

Provide your callers with a toll-free number so they can connect to you without any cost to them.

Call Center Solution

Integrated features like Call Centre Manager views the SONAR Client Portal, Call Queues, and Real Time Analytics are just some of the features included in Versature’s solution for Call Centres. Learn more here.

Call Recording

Make digital recordings of your and your employees’ phone calls to aid in training, provide quality control, ensure compliance, and more. Easily access, stream, or download stored calls from your browser.

DOWNLOAD AN OVERVIEW OF VERSATURE’S SOLUTION FOR CANADIAN LICENSED CANNABIS PRODUCERS

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DOWNLOAD OUR INFOGRAPHIC ON GROWING YOUR CARE CENTRE

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DOWNLOAD OUR INFOGRAPHIC ON GROWING YOUR CARE CENTRE

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Learn More about Versature Business Phone Solutions for the Medical Cannabis Industry

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