Business Solutions for Insurance Brokers

Versature's insurance industry solution ensure brokers are accessible 24/7 in case of emergency and increase operational efficiencies with broker management system integration.

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Versature Solutions for Insurance Brokers

Versature helps Canadian insurance brokers provide the highest quality customer care, 24/7 accessibility, and a reliable, flexible, and maintenance-free business phone solution.

100% Canadian Company Owned & Operated

Versature headquarters, data centres, and fully bilingual customer support and success teams are all based in Canada and provide the highest level of customer care to Canadian insurance brokers. All of our teams understand the Canadian business landscape and are available to support our clients whenever they are needed.

Extreme Customer Care + TRUST & Transparency

Insurance brokers understand the importance of providing the highest level of customer care to their clients from the moment they start searching for the right coverage through to any emergencies and when a claim needs to be made. Versature shares these values and holds customer care, TRUST, and transparency as some of the highest priorities for our business.

Versature prides itself on full transparency by publicly displaying real-time and historical system status updates as well as distributing live notifications in the event of a system or feature disruption through the TRUST initiative, the only one of its kind in the industry.

Unified Communications

Hosted business VoIP services mean your clients never receive a busy signal and are always able to reach the best live agent to address their needs when they need them most. Give your employees an unmatched experience whether they choose to use a desk phone, conference phone, mobile app, or softphone client – the experience remains the same and they are empowered to work from anywhere and answer calls at any time from any device.

A Flexible and Scalable Solution

Mergers, acquisitions, and expansions are prevalent with insurance brokers. Versature makes scaling your business easy with quick and easy seat adds, multi-location support, and plug-and-play technology. Clients simply give us a call to add new seats, adjust features, or to make any changes without any downtime. PLUS, no costly service calls required.

Insurance Industry Solution - Key Features

Insurance Industry Solution - Key Features
Toll-Free

Provide your callers with a toll-free number so they can connect to you without any cost to them.

Insurance Industry Solution - Key Features
Fax to Email

Receive your faxes as PDF attachments in your inbox. PDF files can be emailed to one mailbox or multiple mailboxes.

Insurance Industry Solution - Key Features
Real-Time Analytics & Dashboards

Summary, detailed, and real-time call reports and dashboards provide insight into call volume trends, call handling processes, and call details for billing purposes.

Salesforce Integration

Capture call activity and details into Salesforce.com in a single click to improve and increase data quality and provide additional insights for Salesforce accounts and contacts. Read more about our Salesforce integration here.

Insurance Industry Solution - Key Features
Chrome Click to Dial

Point, click, and call. It’s that’s easy with Versature’s “Click-to-Dial” extension for Google Chrome. Learn more about Click to Dial here.

Insurance Industry Solution - Key Features
Softphone for Mac or PC

Place and answer calls on your Mac or PC using the Versature softphone, making teleworking and call management as easy as a mouse click or a swipe of your finger.

Insurance Industry Solution - Key Features
Auto Attendant and Digital Reception

A digital reception represents your business when you’re not available; Versature allows you to present your callers with an automated voice to help direct their call to the right person or department.

Insurance Industry Solution - Key Features
Unified Cloud Communications

Bring all your communications together in one place and take them wherever you go.

Insurance Industry Solution - Key Features
Call Recording

Make digital recordings of your and your employees’ phone calls to aid in training, provide quality control, ensure compliance, and more. Easily access, stream, or download stored calls from your browser.

Insurance Industry Solution - Key Features
Voicemail to Email and Scribe – Voicemail Transcriptions

Voicemail messages are transcribed and delivered directly to your email inbox as a message so you can “read” your voicemail and listen to the .wav file attachments (also known as Visual Voicemail).

Take it to go!

Download the Versature Insurance Solution overview to review and share.
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Using blueButler?

Integrate Versature call recordings for a secure, tamper proof audio audit trail. Learn more about the Versature connector!
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Using blueButler?

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Talk to an Expert!

Speak to a Versature product expert to learn more about our unique Insurance industry solution.
1-844-822-8201

Talk to an Expert!

1-844-822-8201

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