Healthcare Industry

Versature is the business phone provider of choice for Canadian healthcare organizations to keep medical professionals connected with their patients.


Versature Solutions for the Healthcare Industry

Healthcare providers, including busy clinics and labs; medical professionals; medical device manufacturers; home healthcare providers; pharmaceutical companies; and more, require reliable business communication systems to ensure their staff are always accessible to the patients, communities, and stakeholders they serve. The Versature business phone solution provides an invaluable service to any organization in the healthcare industry, allowing team members to always be accessible and responsive to their callers.

Features You Can Count On

Versature delivers key telephony features that enable healthcare professionals to provide the highest level of care. Automated Attendants answer and route calls efficiently, putting clients directly in touch with the right person who can assist them quickly. Toll-Free telephone numbers increase accessibility for all patients and callers. Versature Scribe delivers transcribed voicemails directly their recipient by email to ensure communications are received promptly. These features and many others make Versature the business phone solution of choice for any healthcare-related organization.

Hassle-Free Solutions Keep you Focused on What’s Important

A hosted, maintenance-free solution from Versature allows healthcare professionals to focus on their patients rather than investing in high IT costs, on-premise or high maintenance phone solutions.

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Healthcare Industry Solution Features

In addition to core Versature functionality, Healthcare solutions leverage these key features.
Healthcare Industry Solution Features
Voicemail to Email and Scribe – Voicemail Transcriptions

Voicemail messages are transcribed and delivered directly to your email inbox as a message so you can “read” your voicemail and listen to the .wav file attachments (also known as Visual Voicemail).

Healthcare Industry Solution Features
Auto Attendant and Digital Reception

A digital reception represents your business when you’re not available; Versature allows you to present your callers with an automated voice to help direct their call to the right person or department.

Healthcare Industry Solution Features

Provide your callers with a toll-free number so they can connect to you without any cost to them.

Healthcare Industry Solution Features
Call Queues

Distribute incoming calls into a call queue based on user selections, staff expertise, and availability.

Healthcare Industry Solution Features
Fax to Email

Receive your faxes as PDF attachments in your inbox. PDF files can be emailed to one mailbox or multiple mailboxes.

Healthcare Industry Solution Features
Custom On-Hold Music or Messaging

Custom on-hold music or messaging keeps your callers engaged while they wait to be connected with a live representative.

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