Seamlessly place calls from Salesforce directly to your Versature desk phone
Log into Versature through Salesforce. Calls can be initiated by simply clicking on the phone number of the Lead or Contact.
Instantaneously record call details during or after your active call
Once a call has been made, users can quickly start recording call information without having to move to a separate page or section in Salesforce.
Easily gather detailed information about call outcome and next steps
Use our included call outcomes or create custom outcomes for your organization. Record details such as call topic and call notes, which are automatically combined with approximate call length and extension number.
Quickly refer back to previous calls among other tasks in Salesforce
All call activity is recorded in Salesforce in chronological order among other tasks for a quick snapshot view of your company’s history with the lead, contact, or incident.