Versature Insights

Action. Value. Results.


Are You Working From Home?

All across Canada, businesses like yours are experiencing the shift of working in an office to working remotely from their homes. To help support business communications during this time, Versature is offering a promotional Work from Home bundle. Your business could receive all the same features like call recordings, voicemail to email, and the Conference Pod conference call management tool that Versature clients know and love, but without the hassle of shipping physical desk phones to every employee’s homes.


Do More With Your Call Data

Versature Insights is the hub of your business call analytics that organizes complex data and metrics
to improve decision-making, team performance, and operational efficiency.

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Create a culture of high-performance.

Gamify team, call centre and individual agent performance while motivating underperforming agents with the Performance Wallboard.

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Improve relationships with customers.

Be transparent about wait times, and call volume and empower callers to choose the best time to reach a live agent or select an alternative method of contact with the injectable Call Centre Web Header.

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Store audio conversation records.

Quickly and easily filter and listen to calls made on your network. Rest easy knowing your calls are securely stored in Canada for short or long-term.

*Length of call recording storage dependent on selected plan.

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Slice and dice call data for deeper organizational insights.

Versature’s Google Sheets™ Add-On empowers you to analyze your company call data your way to gain unique business perspectives about call flows, call volume, call centre and agent performance, and caller experience.

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How do I start using Versature Insights?

Get in touch with one of our Product Experts to take a tour of Insights and learn more about how these powerful call data tools can benefit your business.

Start Using Versature Insights Today!