When you call into Versature, you’ll be connected in less than a minute to one of our bilingual technical support specialists. Based out of Ottawa ON, our support team undergo extensive training to learn everything there is to know about VoIP, so no matter who you reach on the team, you’ll get your problem solved. After-hours support is available 24/7/365 in case of emergencies.
One of the biggest up-front expenses of switching to a VoIP phone solution is the cost of the phones, so we’ve eliminated it. Customers on our Essentials, Professional, or Enterprise plans for 3+ years receive free Polycom VVX300 phone rentals for their entire company. Polycom phones are known as being the best in the industry, and allow us to connect your company to 2 of our data centres at opposite ends of the country. In the rare case one location goes down, your phones automatically reroute to the other data centre, meaning no loss in uptime or call quality.
It’s the 21st century, your business needs more than just a system of phones on your employees’ desks. With Versature, you receive access to our suite of data analytics tools, Insights, and are given the ability to connect to the SaaS products your business probably already uses, like Salesforce, Klipfolio, Slack, and more.
We switched to Versature to gain more flexibility in our phone system, but it was the unanticipated extras we got that are really impressive. Now, we don’t know how we lived without the voicemail to e-mail feature, and the technical and customer support we’ve received has been top notch. Even though we’re a small organization, we feel like Versature really values us as a client. We never felt that way with our previous provider.
Chief Operations Officer at Orbis Partners Inc.