The Versature TRUST initiative provides on-demand real-time public insight into live and historical system status. Telecommunications customers have been in the dark long enough and kept at arm’s length when it comes to the service they pay for and the businesses they trust to deliver them. One of our core strengths and keys to maintaining strong trusted customer relationships is being open and transparent about uptime, downtime, and any issues affecting our user base. Our proactive notifications and real-time updates on Trust.Versature.com are always up to date, providing the latest information on our service levels.
Choose Versature as your first step in disaster recovery planning
Disaster recovery planning is simple with Versature’s hosted business phone service as calls can quickly and easily be routed to mobile phones or backup office facilities in the time of need. Only Internet connections are required, which means no expensive leased phone lines or additional telephone trunks. The Versature business phone service is geo-redundant and hosted in multiple, secure data centres throughout Canada. Each facility is protected by redundant connections to multiple power grids, backup power generators, redundant internet connections, environmental controls, and security. Versature phones register to each of our data centres, so if one location experiences technical difficulties, our system immediately detects and recognizes this and re-routes voice traffic through one of our alternative facilities. Customers do not experience any lapse in voice quality if such an event would occur. With no single point of failure, customers experience unprecedented uptime and rely on Versature to be their communication backbone to their customers.