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Versature Helps MSP Sea To Sky Replace Outdated Premise-Based PBX Systems for Clients

Founded in 2007, Sea To Sky Technology Services has been providing Managed IT Services, Help Desk Services, and General IT Consultation to businesses across Western Canada.

Based in British Columbia, Sea To Sky (S2S) has built a strong reputation as the go-to managed service provider (MSP) among businesses in the tourism, hospitality, and real estate industries. Clients in these segments had traditionally been relying on premise-based PBX systems serviced via their local telephone provider to fulfill their business telecommunication needs. S2S clients had been experiencing a growing number of frustrations with their onsite PBX systems as the technology grew more and more obsolete, including substandard call features, system complexity, increasing maintenance demands, and high costs. In some cases, carriers had completely cut support to these legacy systems.

On top of aging telecommunications infrastructure, many of Sea To Sky’s clients in the booming tourism, hospitality, and real estate sectors were also beginning to open new destinations or branch offices near Vancouver and throughout the Western Canada region. These clients needed a way to unite their multiple locations and provide a seamless customer experience under a single phone solution.

S2S became a partner in 2013, leveraging the Versature VoIP solution capabilities to help clients modernize their business telephone systems and replace cumbersome on-premise PBXs. S2S clients now benefit from modern phone features and functionality, dedicated customer support, room for infinite scalability, and unified communications across all locations and branches, all at an affordable cost.

As an MSP and Versature Partner, Sea To Sky is able to enjoy the benefits of preconfigured phone deployment, priority technical support, and can confidently rely on a business phone solution that just works all while keeping their clients happy and profitable. Deployment and maintenance takes place remotely, allowing S2S to remain focused on their core managed IT services.

Oddly enough, finding a VoIP system that works as it says it will is not an easy feat. With Versature, however, we get peace of mind knowing that our clients have an easy setup and implementation, superior ongoing support, cost savings, and that the solution always works.” – Chris Ferris, Owner, Sea To Sky Technology Services.

Interested in adding VoIP to your MSP offering? Partner with Versature today! Contact us for more information on our partner program at 877-498-3772.

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Looking for a reliable MSP on Canada’s west coast to service your business’s IT needs? Contact Sea To Sky Technology Services.

604-935-2398
www.seatoskyIT.com

About Sarah Dingman

Sarah Dingman serves as Versature's Senior Marketing Specialist, putting her experience in content marketing and digital strategy to work in a fast-paced tech environment. Sarah has 6+ years experience working in marketing, specifically within the tech industry, and is passionate about advancements in her field as well as her volunteer roles in the nonprofit sector, such as her position with LiveWorkPlay.