Rapidly Growing Engineering Company Relies on Versature to Scale Communications

Company

EMC Power Canada Limited is an engineering procurement and construction company specializing in the nuclear division. EMC offers specialized construction management and multi-discipline trade services including electrical, mechanical, and civil work for transmission and generation power sector clients.

Goal

While growing their operations in multiple locations across Ontario, EMC needed a comprehensive solution to deploy a standardized phone system that could connect their multiple office locations.

Situation

EMC has experienced rapid growth, doubling the size of their operations within a year. Having already experienced many challenges with their previous phone service provider, they knew that their on-premise PBX system wouldn’t be able to scale at the rate that EMC was growing. Not only did they need a unified communications solution that would enable them to connect three locations across Ontario, but with their rapid growth rate, they needed a flexible service that could deliver and deploy additional phones as quickly as new employees were starting.

Solution & Results

EMC thoroughly researched top VoIP providers servicing Canadian businesses and read several online referrals boasting about how Versature’s plug and play ready phones have enabled multiple businesses to scale their operations quickly and with ease. After receiving an online tour of the Versature solution, EMC realized the value of optimizing their communications and decided to make the leap to Versature.

When EMC welcomes a new employee, they simply call their dedicated Onboarding Specialist to configure new phones and have them delivered right to their employee’s desk within days. New team members enjoy the quick setup and personalized instructions, which enable them to jumpstart their communications. Versature has helped EMC streamline their communications by providing a single number for customers to call into and reach an EMC representative at any of their locations.

Location

Ontario

Industry

Manufacturing

Client Base

Transmission and generation power sector organizations

Why Versature

Quick delivery, seamless onboarding process, friendly and helpful customer support, ease and simplicity

“What I enjoy most about working with Versature is how intuitive and effortless their solution is to deploy! The ability to simply dial 3 digits, be immediately connected with a live Versature agent within Canada, and quickly receive our new phones has allowed EMC to scale with great ease.”

Adam McQuiggin

IT Specialist

EMC Power Canada Limited

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About Danica Bateman

Danica Bateman serves as Versature's Marketing Specialist, creating social content surrounding cloud-based business VoIP communication solutions, helping to increase Versature's community outreach and marketing efforts. When she's not uploading posts to Versature's social, she's often baking treats or playing boardgames!