A digital reception represents your business when you’re not available; Versature allows you to present your callers with an automated voice to help direct their call to the right person or department.
Distribute incoming calls into a call queue based on user selections, staff expertise, and availability.
Summary, detailed, and real-time call reports and dashboards provide insight into call volume trends, call handling processes, and call details for billing purposes.
Voicemail messages are transcribed and delivered directly to your email inbox as a message so you can “read” your voicemail and listen to the .wav file attachments (also known as Visual Voicemail).
Forwarding calls from the office to a personal number? Remove the hazard of mis-answering: SmartAnswer alerts you before the call is connected that it is coming from your Versature extension.
Automatically redirect your calls to an external number or series of mobile phones should a power outage occur.
Versature has developed integrations with industry leading cloud-based systems, tools, and technologies to incorporate insights from call data into your day to day business workflows to improve the way your organization does business. Learn more about our integrations here.
Put your business phone extension in your pocket and maintain a single point of contact for clients, colleagues, partners, and more. Whether you’re at a conference, working from home, or just away from your desk your Versature business phone number is always with you with the native Versature app for iOS.
Exclusive Focus on Business Phone Solutions
Versature chooses to focus on delivering Business phone solutions, products, and integrations to support the busy professional. We are not distracted by a myriad of consumer offerings or unrelated products. Versature delivers the highest quality and most innovative VoIP products, features, and capabilities combined with unprecedented support that ensures our long-term customer success.
Commitment to Customer Success
From the first phone call, organizations know they are dealing with a company who has a vested interest in their success. Versature has made a conscious investment in the highest quality of customer care, so our customers receive the guidance and assistance they need to be successful. From the initial customer needs assessment from one of our telecommunications and cloud technology experts to our onboarding program to our fully bilingual Canadian-based support team, our customers appreciate the Versature customer centric approach.