Feel confident in the Versature promise and guarantee.
Versature Service Level Agreement
When you subscribe to Versature business telecommunication services, you receive our commitment to service quality and availability. Every Versature customer is covered under our SLA (Service Level Agreement), which guarantees specific high levels of service availability and network uptime, along with penalties to Versature if we ever fail to meet our SLA. To view our comprehensive SLA document, please follow the link below.
Versature stands behind the business telecommunications services that we provide. We want our customers to be completely satisfied with the service they are receiving from us. If you are unhappy with the Versature service or solution at any time within the first 30 days of your contract duration, simply return the hardware to our Ottawa-based headquarters and pay nothing.