Hosted PBX Service Level Agreement & Return Policy
When you subscribe to Versature’s Hosted PBX you receive our commitment to service quality and availability. Every Versature customer is covered under our Service Level Agreement, which guarantees specific high levels of service availability and network uptime, along with penalties to Versature if we ever fail to meet our SLA. To read our comprehensive SLA document, please click here.
30-Day Unconditional Money Back Guarantee
Versature stands behind the service that we provide. We want you to be completely satisfied with the service you are receiving from us. If you are unhappy with the service or solution at any time within the first 30 days, return the hardware and pay nothing.
No Long Term Contracts or Commitments
Obviously, Versature is a different kind of phone company. Versature's customers are not asked to sign long term contracts to subscribe to our service. Versature offers it's hosted pbx service to customers on a month-to-month basis. We like to say that we "earn your business each and every month", as it should be. We feel that if you offer a quality service and provide good value, there's no need to lock-in customers to long-term contracts.