Choose your area code | Choose your area code from an expanding list of cities. You can even choose an area code in which you are not physically located. Or, keep your existing area code and phone number by porting it to us (a one-time fee applies for the transfer). |
Employee extensions | With a unique extension for every employee, you’ll present a professional image over the phone, and it will be easier for clients to communicate with your business. |
Voicemail | Manage messages your way – through your phone, over the web or in your e-mail. View, sort and download voicemail messages as .wav files and receive notifications by phone, e-mail, pager, or on your Blackberry or Treo Handheld. |
Voicemail to e-mail or SMS | Be notified immediately via email or SMS about a waiting voicemail message. No need to call into the system periodically when you're traveling to see if anyone has left you a message. |
Softphone | Answer calls on your laptop or computer, making teleworking and call management as easy as a mouse click. (A USB headset is required). |
Instant messaging / presence integration | Do business your way: collaborative tools should adapt to you – not the other way around. Use corporate instant messaging, whiteboard sharing or application sharing to brainstorm with your colleagues – and find out who’s available to be brought into the conversation immediately, through standards-based presence capabilities that show each of your colleagues’ statuses on your screen. |
Unified messaging | Channel all your e-mail, faxes and voicemail to a single inbox. |
Mobile/remote work | Make and take business calls from home or on the road whenever you need – either through a phone in your home office, a simultaneous ring group, or a portable softphone on your laptop. |
Hunt group | Be ready for the busiest business day! Our basic services includes five incoming lines. With a Hosted PBX, the number of simultaneous calls you can make is limited only by your Internet provider’s bandwidth, so it's easy to add more lines as necessary. Talk to us about your requirements! |
Seven-digit dialing | Keep dialing simple, even in the biggest cities: so long as the number you are calling is in your area code, all you need to do is dial the last seven digits of the number. |
Caller ID | See the name and number for each incoming call on your handset's display before you answer. |
Call waiting with ID | Never miss that vital call while you’re already on the phone. Names and numbers for incoming calls are displayed on your handset, allowing you to flip to the new caller, putting the first caller on hold. |
Call forwarding | Don’t make your customers re-dial. Whether the call is for another person in your office, or you’d like to keep talking while you head out of the office, you can quickly forward your main line or extension to another telephone or cell phone. |
Three-way calling | Need a second opinion or some sales backup now? Instantly add a third line to any established call to create a three-way conference. |
Call hold | Put calls on hold with a single phone button, during which you can place or accept another call. |
Call return | Automatically redial the telephone number of your last incoming call. |
Do not disturb | Limit unwanted interruptions by directing calls straight to voicemail (if active) |
Ring groups | You can maximize the chances of reaching a person on the first call by configuring your system to ring several phones simultaneously, even if the phones are in different offices – or cities. |
Find me | Move from office to travel to home without worrying about missing a call – you can set your phones to ring in sequence until you pick on of them up. |
Call park/retrieve | There’s nothing like a polite referral to leave a professional impression. Place a call on hold and have it retrieved by another phone in the system. |
Blind/attended call transfer | Use standard buttons to transfer calls between extensions – either by introducing the caller or transferring it directly. |
Missed call pickup | Turn phone tag into a contact sport. If you’ve just missed an important call, dialing *59 pulls the caller out of voicemail and back to your phone. |
Detailed billing / call logs | It’s your business – so you’ve got a right to know where your phone costs are coming from. Every month, you’ll receive a report on all incoming and outgoing calls, including local ones; you can also use your telephone display to access past call logs. |
